Privacy Policy

1. Information We Collect

We may collect personally identifiable information, such as your name and email address, when you voluntarily provide it to us, for example when subscribing to our newsletter.

• Provide, maintain, and improve our services
• Send newsletters and marketing materials
• Respond to your comments, questions, and requests
• Monitor and analyze usage and trends

2. How We Use Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Send you newsletters and other marketing materials
• Respond to your comments, questions, and requests
• Monitor and analyze usage and trends to improve your experience
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to others. We may share your information with third-party service providers to help us operate our site or manage activities on our behalf, such as sending newsletters.

• Analytics service providers to help us understand how our site is used
• Email service providers to send newsletters
• Hosting service providers to keep our data secure
• Technical support service providers to improve our services

4. Cookies

We use cookies to track browsing activity and store certain information. You can direct your browser to refuse all cookies or to indicate when a cookie is being sent.

5. Data Security

We use reasonable security measures to protect your personal information, but no method of transmission over the Internet or electronic storage is 100% secure.

6. Third-Party Links

Our site may contain links to other sites that we do not operate. If you click on a third-party link, you will be directed to that third party's site.

• Access and review your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Unsubscribe from marketing communications
• Lodge a complaint with regulatory authorities

7. Children's Privacy

Our service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18.

8. Changes to Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@yallatadawul.com.

10. Cross-Border Data Transfers

Your personal data is stored and processed on servers located in the United States and Canada. These countries may provide different levels of data protection compared to the United Arab Emirates or Egypt.

We implement the following safeguards to protect your data during international transfer:

• Data Processing Agreements with all service providers
• Encryption in transit and at rest
• Regular security audits of service providers
• Compliance with international data protection standards

By using our Service, you explicitly consent to the transfer of your personal data to the United States and Canada.

11. Your Data Rights

Under UAE and Egyptian data protection law, you have the following rights:

• Right to Access: Request a copy of all personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete information
• Right to Erasure: Request deletion of your personal data (right to be forgotten)
• Right to Restriction: Request restriction of processing of your personal data
• Right to Object: Object to processing of your data, including automated processing
• Right to Data Portability: Receive your data in a structured, commonly used format
• Right to Complain: Lodge a complaint with the UAE Data Office or Egyptian PDPC

To exercise any of these rights, please visit our Privacy Request page or email privacy@yallatadawul.com. We will respond to your request within 30 days. We may request identity verification before processing your request.

12. Data Breach Procedures

In the event of a data breach affecting your personal information, we will:

• Notify the relevant regulatory authorities within 72 hours of discovering the breach
• Notify you directly via email within 72 hours if the breach poses high risks to your rights
• Provide information about the nature of the breach, data affected, and actions taken
• Offer recommendations on how to protect yourself from potential harm

We maintain records of all data breach incidents, including facts, effects, and remedial actions taken.

13. Cookie Categories

We use the following categories of cookies:

• Essential Cookies: Necessary for site operation (session management, security, language preferences)
• Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
• Marketing/Affiliate Cookies: Track clicks on broker links and conversions

You can manage your cookie preferences through our cookie consent banner or browser settings. Note that disabling essential cookies may affect site functionality.

For more information, please see our full Cookie Policy.

14. Data Retention

We retain your personal data for as long as necessary for the purposes outlined in this policy:

• Newsletter email addresses: Until unsubscribe + 30 days
• Privacy request logs: 3 years (compliance requirement)
• Analytics data: 26 months (Google Analytics default)
• Cookie consent records: 2 years
• Data breach logs: 5 years (regulatory requirement)

After the retention period expires, we will securely delete your personal data or anonymize it so it can no longer be associated with you.

15. Egypt Restrictions

Currently, we do not collect or process personal data from users located in Egypt. This is due to licensing and cross-border transfer approval requirements under Egyptian Personal Data Protection Law.

Egyptian users can view educational content on our site, but will not be able to:

• Subscribe to newsletters
• Submit lead generation forms
• Create user accounts

We are working to obtain the necessary approvals from the Egyptian PDPC. Once obtained, we will update this policy and enable data collection for Egyptian users.

5. Data Security

We use reasonable security measures to protect your personal information, but no method of transmission over the Internet or electronic storage is 100% secure.